Terms of Service

Dfuse, Inc. Terms of Service

Last updated as of April 1, 2026

1. Introduction

These Terms of Service govern your use of services accessible through our mobile application (the "Dfuse App") and our website at www.dfuse-ai.com (the "Website").

By accessing or using the Dfuse App or Website, you agree to be bound by these Terms and all applicable laws and regulations. Please read these Terms carefully before using our Services.

These Terms form a legal agreement between you and Dfuse, Inc., a company registered in the State of Delaware ("Dfuse," "we," "our," or "us").

Important: Our Services use artificial intelligence (AI) to analyze relationship conflicts and provide guidance. While we apply recognized psychology principles, our Services are not a substitute for professional therapy, counseling, or mental health treatment. See Section 4 for complete details.

Our Privacy Policy describes how we collect, process, and use your information, including personal data. By using our Services, you acknowledge that you have read and understood both these Terms and our Privacy Policy.

We may revise these Terms at any time. We will notify you of material changes via email or through the app. Your continued use of our Services after changes take effect constitutes acceptance of the revised Terms.

App updates may be issued through your app store provider. Depending on the update, you may need to download the latest version and accept new terms before continuing to use the app.

2. Permitted Users

Our Services are available only to individuals who are eighteen (18) years of age or older. By creating an account or using our Services, you represent and warrant that you are at least 18 years old.

We do not knowingly collect information from or permit use by anyone under 18. If we learn that someone under 18 has created an account, we will immediately terminate that account and delete all associated data.

By using the Dfuse App and Services, you confirm, represent, and warrant that:

(a) You are at least 18 years of age;

(b) You have the legal capacity to form a binding contract with Dfuse;

(d) All information you provide during registration and while using the Services is accurate, current, and complete.

3. Description of Services

3.1 What we provide

Dfuse provides AI-powered conflict resolution and relationship guidance services. Our Services include:

(a) AI Conflict Analysis: Our artificial intelligence system analyzes conflicts you describe and applies established principles from psychology, behavioral science, and conflict resolution to generate personalized insights and suggestions;

(b) Educational Content: Access to articles, tips, and resources about communication, conflict resolution, and relationship skills developed based on research from recognized experts;

(d) Progress Tracking: Tools to monitor patterns in your conflicts and track your relationship dynamics over time.

3.2 How Our AI Works

When you use our Services, you provide information about your conflicts, relationships, and communication challenges. Our AI analyzes this information using algorithms designed to:

Identify conflict patterns and underlying issues
Apply psychological frameworks and conflict resolution methodologies
Generate personalized recommendations and strategies
Suggest communication approaches based on proven techniques

Our AI learns from general patterns in conflict resolution but does not share your specific information with other users.

3.3 AI Limitations

You acknowledge and understand that:

(a) Our AI provides general guidance based on patterns and established principles, not individualized professional advice;

(b) AI cannot fully understand the nuances, context, and emotional complexity of human relationships;

(d) AI recommendations should be considered as one tool among many in managing relationships, not as definitive solutions;

(e) In situations involving abuse, violence, severe mental health crises, or legal issues, professional human intervention is essential.

3.4 Use of Your Data

Information you provide may be used to:

Generate your personalized insights and recommendations
Improve our AI algorithms and Services generally (in de-identified, aggregated form)
Develop new features and content

For complete details on data use, see our Privacy Policy.

3.5 Changes to Services

We reserve the right to modify, update, suspend, or discontinue any aspect of our Services at any time, including:

AI algorithms and analysis methods
Available features and content
Educational materials and expert contributions

We will provide reasonable notice of material changes where feasible, but we have no obligation to maintain specific features or content indefinitely.

4. Important health and safety disclaimers

PLEASE READ THIS SECTION CAREFULLY

4.1 Not a Substitute for Professional Care

DFUSE IS NOT A SUBSTITUTE FOR PROFESSIONAL THERAPY, COUNSELING, MEDICAL ADVICE, PSYCHIATRIC CARE, OR MENTAL HEALTH TREATMENT. Our AI-powered Services provide educational information and general guidance only.

4.2 When to Seek Professional Help

You should seek immediate professional help if you or your partner:

Are experiencing thoughts of self-harm or suicide
Are experiencing or perpetrating domestic violence, abuse, or threats
Have symptoms of severe depression, anxiety, or other mental health conditions
Are dealing with substance abuse issues
Are experiencing a mental health crisis or emergency

4.3 Crisis Resources

If you are in crisis, please contact:

National Suicide Prevention Lifeline: 988 (call or text)
National Domestic Violence Hotline: 1-800-799-7233
Crisis Text Line: Text HOME to 741741
Emergency Services: 911

4.4 Limitations of Our Services

You acknowledge and agree that:

(a) Dfuse, Inc. cannot guarantee any particular outcome in your relationships;

(b) You are solely responsible for decisions you make based on information from our Services;

(d) Using our Services does not create a therapist-client, doctor-patient, or any other professional relationship;

(e) We do not provide crisis intervention services;

(f) You should verify any information from our Services with qualified professionals before taking action on important decisions.

4.5 Accuracy of Information

You are responsible for providing accurate, honest, and complete information when using our Services. The quality and relevance of AI-generated insights depend on the accuracy of the information you provide.

4.6 Relationship Outcomes

Every relationship is unique. Information and strategies that work for some people may not work for others. You should use your own judgment and, when appropriate, consult with professionals when making decisions about your relationships.

4.7 Mandatory Reporting and Legal Obligations

While our Services are primarily AI-powered and automated, we take the safety of all individuals, especially children, seriously. You should be aware of the following:

(a) Child Abuse Reporting: If we become aware of information suggesting child abuse, neglect, or exploitation through any means (including but not limited to manual review of flagged content, customer service interactions, or reports from users), we may be legally required to report such information to appropriate authorities, including law enforcement and child protective services.

(b) Imminent Harm: If we have reason to believe that there is an imminent risk of serious physical harm or death to you or another person, we may disclose relevant information to law enforcement, emergency services, or other appropriate authorities to prevent such harm.

(c) Domestic Violence: In situations involving active domestic violence or threats, we may report information to appropriate authorities if we believe such reporting is necessary to prevent imminent harm.

(d) No Confidentiality in These Situations: You acknowledge that in the circumstances described above, the information you provide through our Services is not confidential and may be disclosed as necessary to protect safety and comply with legal obligations.

(e) Limited Monitoring: Our Services are not continuously monitored by human staff. We use automated systems that may flag concerning content, but we do not guarantee that all concerning content will be identified or reported. You should not rely on Dfuse to identify or report dangerous situations. If you or someone else is in immediate danger, contact emergency services directly.

(f) Cooperation with Law Enforcement: We will cooperate with law enforcement investigations and may disclose user information in response to valid legal requests, including subpoenas, court orders, or search warrants.

5. Our Experts

5.1 Expert Involvement

We collaborate with subject matter experts in psychology, behavioral science, conflict resolution, and relationship counseling to develop and refine the content, frameworks, and methodologies that inform our Services. Profiles of our contributing experts may be displayed in the Dfuse App.

5.2 Independent Practitioners

Our experts are independent practitioners who work with us on a consulting basis to develop educational content and validate the psychological principles used in our AI algorithms. They are not employees of Dfuse and do not provide direct services to you through our platform.

5.3 No Direct Therapeutic Relationship

By using our Services, you understand that:

(a) You are not entering into a therapeutic or professional relationship with any of our contributing experts;

(b) Our experts do not have access to your individual conflict analyses or personal information;

(d) Any insights attributed to expert methodologies are generated by our AI based on general principles, not by direct expert review of your situation.

5.4 Independent Services

Some of our experts may offer their own independent professional services outside of Dfuse. If you choose to engage with any expert in their independent capacity:

(a) That relationship is entirely separate from our Services;

(b) Dfuse has no role in, control over, or responsibility for their independent services;

(d) We make no warranties or representations about the quality or suitability of their independent services.

5.5 Expert Changes

We may add, remove, or replace contributing experts at our discretion as we continue to develop and improve our Services. Your use of or preference for content associated with a particular expert does not create any obligation for us to maintain that expert's involvement with Dfuse.

6. Your account and profile

You may have to create an account and provide us with a password before you can use some of our Services. Where an account is required, you must be authorised to take all actions that are performed on or through your account. You are responsible for maintaining the confidentiality of your password and account and are fully responsible for all activities that occur under your account. Your account must be used by you and nobody else and is not transferable. You shall immediately notify Dfuse should you suspect any unauthorised use of your account or password, you shall provide true, up-to-date and complete information about yourself during registration and ensure this information remains current.

7. Communications and Marketing Preferences

7.1 Service Communications

By using our Services, you consent to receive communications from us, including:

(a) Transactional emails: Account confirmations, payment receipts, service notifications, and security alerts (you cannot opt out of these);

(b) Service updates: Information about changes to our Services, Terms, or Privacy Policy;

7.2 Marketing Communications

We may send you promotional emails about new features, special offers, tips, and other information we think may interest you.

You may opt out of marketing communications at any time by:

(a) Clicking the "unsubscribe" link in any marketing email;

(b) Adjusting your preferences in the app settings; or

Opting out of marketing communications will not affect transactional or service-related communications.

7.3 Communication Methods

We may communicate with you via:

Email to the address associated with your account
Push notifications through the app (if you have enabled them)
In-app messages
SMS text messages (only if you have opted in)

7.4 Updating Contact Information

You are responsible for keeping your contact information current. We are not responsible for failed communications due to outdated contact information.

8. Data Privacy, Retention, and Account Management

8.1 Data We Collect

When you use our Services, we collect and process:

(a) Account Information: Name, email address, age verification, and account credentials;

(b) Conflict and Relationship Information: Details about conflicts, relationships, and situations you describe when using our AI analysis services;

(d) Technical Data: Device information, IP address, browser type, and app performance data.

For complete details, see our Privacy Policy.

8.2 How We Use Your Data

We use your information to:

(a) Provide and personalize our Services, including generating AI-powered insights;

(b) Improve our AI algorithms and Services (using de-identified, aggregated data);

(d) Comply with legal obligations;

(e) Protect against fraud, abuse, and security threats.

8.3 AI Training and Improvement

Your conflict descriptions and interaction data may be used in de-identified, aggregated form to improve our AI algorithms and develop new features. We do not use your specific, identifiable information to train AI models that serve other users without your explicit consent.

8.4 Data Retention

We retain your personal data for as long as:

(a) Your account is active; or

(b) Necessary to provide Services you have requested; or

Typically, we retain:

Active account data: Until you request deletion
Conflict analysis history: 2 years from last activity or account deletion
Payment records: 7 years for tax and accounting compliance
De-identified usage analytics: Indefinitely

8.5 Your Data Rights

You have the right to:

(a) Access: Request a copy of the personal data we hold about you;

(b) Correction: Request correction of inaccurate or incomplete data;

(d) Portability: Receive your data in a structured, commonly-used format;

(e) Objection: Object to certain processing of your data.

To exercise these rights, contact us at info@dfuse-ai.com. We will respond within 30 days.

8.6 Account Deletion

To delete your account:

(a) Email info@dfuse-ai.com with your request;

(b) We will verify your identity;

(d) Some data may be retained as required by law or for legitimate business purposes (e.g., financial records, fraud prevention).

8.7 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

8.8 Third-Party Services

We may use third-party service providers (such as payment processors, cloud hosting, and analytics services) who may have access to your information. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

8.9 California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). See our Privacy Policy for complete details.

8.10 Changes to Data Practices

We may update our data practices from time to time. Material changes will be communicated via email or app notification. Your continued use of Services after changes take effect constitutes acceptance of the updated practices.

9. Fees and payment

9.1 Service Pricing

Our Services operate on a pay-per-use basis. Each time you request an AI conflict analysis or access certain premium features, you will be charged a one-time fee for that specific service.

Pricing for each service is clearly displayed before you confirm your purchase. Some basic educational content and features may be available at no charge.

9.2 Payment Processing

Payment may be processed through:

(a) Our Website or within the Dfuse App using our payment processor; or

(b) Through an app store provider (Apple App Store, Google Play Store)

If payment is processed through an app store provider, you are also subject to that provider's terms and conditions. We do not have access to or control over app store payment processing.

9.3 Authorization and Payment

When you choose to use a paid service:

(a) You will see the exact price before confirming your purchase;

(b) You must confirm your intent to purchase;

(d) Payment must be successfully processed before you receive access to the service;

(e) You will receive a confirmation once payment is complete.

9.4 Failed Payments

If payment fails for any reason, you will not receive access to the requested service until payment is successfully processed. You are responsible for ensuring your payment information is current, accurate, and has sufficient funds or credit available.

9.5 Price Changes

We may change the price of any service at our discretion. Price changes will:

(a) Apply only to future purchases;

(b) Be clearly displayed before you confirm any purchase;

9.6 Refund Policy

9.6.1 Purchases from Our Website/App:

Payments are generally non-refundable once you have accessed the service. However, if you experience technical issues that prevent you from receiving the service you paid for, or if you believe you are otherwise entitled to a refund, you may contact us at info@dfuse-ai.com within fourteen (14) days of purchase.

We will review refund requests on a case-by-case basis considering factors such as:

Whether you accessed or used the service
The nature of any technical issues
Whether the service was delivered as described

9.6.2 App Store Purchases:

If you purchased a service through an app store provider, we cannot process refund requests. You must contact the app store provider directly. Refunds for app store purchases are subject to the provider's refund policies and procedures.

9.7 Taxes

All fees are exclusive of applicable federal, state, and local taxes, duties, or other governmental charges. You are responsible for paying all applicable taxes associated with your purchases.

9.8 Payment Information Security

We use industry-standard security measures to protect your payment information. However, we do not store your complete credit card or payment details on our servers. Payment processing is handled by our third-party payment processor in compliance with applicable payment card industry standards.

10. Promotional and marketing offers

We may offer promotional offers from time to time which may include discounts or free access to certain Services. These offers may be subject to expiration dates, usage restrictions, and may only be applicable to selected users.

We reserve the right to modify or end a promotion at any time. If we believe a user is not acting in good faith in relation to the terms of a promotion (including but not limited to creating multiple accounts or engaging in fraudulent activity), we may, after providing notice to the user, revoke promotional access or take other appropriate action.

11. Our Ownership Rights

The Services and the Dfuse App contain logos, software, computer code, images, audio files, videos, text, icons, graphics, information, and other content (collectively, “Dfuse Content”). All Dfuse Content and how it is assembled, collected and arranged are the property of Dfuse and its licensors and protected by copyright, trademark, and other proprietary and intellectual property laws.

Dfuse grants you a limited, personal, non-transferable, non-sublicensable, worldwide and non-exclusive licence to use the Dfuse App and the Dfuse Content solely for the receipt of the Services and only in accordance with these terms of use and any rules or policies applied by any app store provider from whose site you downloaded the Dfuse App. This licence is revocable at any time without notice and with or without cause.

You shall not (and shall not allow any third party to), except to the extent expressly permitted under applicable law, copy, modify, frame, create a derivative work from, reverse engineer, reverse assemble, or otherwise attempt to discover any source code in the Dfuse App or any Dfuse Content.

You shall not sell, rent, lease, loan, redistribute, assign, sublicense, republish, grant a security interest in or otherwise transfer any right in the Dfuse App or Dfuse Content, in whole or in part. You must preserve all copyright and/or other intellectual property notices or watermarks contained in the Dfuse Content.

Nothing in these terms grants you a licence to use any Dfuse trademarks or the trademarks of any third parties in the Dfuse Content. You understand and agree that you will not obtain as a result of your use of the Service, any right, title or interest in or to any Dfuse Content or the Dfuse App.

12. Acceptable Use

You are prohibited from posting to or transmitting using the Services any material:

(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;

(b) for which you have not obtained all necessary licences and/or approvals;

(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world;

(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data);

(e) contains or discloses another person’s personal data without his or her written consent;

(f) or collects or solicits another person’s personal data or Contribution (e.g. any content or information or data you submit) for commercial or unlawful purposes.

Dfuse shall be entitled to remove any material from its Services which is posted to or transmitted using the Services in contravention of these terms, or for any other reason.

You shall not:

(a) use the Services or any Dfuse Content in any unlawful manner;

(b) misuse the Services (including, without limitation, by hacking or inserting malicious code);

(d) use the Services to transmit chain letters, junk or spam;

(e) use Services to harass, abuse or harm another person;

(f) take any action that in our sole discretion places an unreasonable or disproportionately large load on our servers or other infrastructure; or

(g) use the Services in any way which may cause, or be likely to cause, access to or use of the Services to be interrupted, damaged or impaired in any way.

13. Termination of Services

13.1 Termination by Dfuse

We may suspend or terminate your access to our Services if:

(a) You breach any material term of these Terms, including but not limited to: - Providing false information during registration - Using the Services for unlawful purposes - Violating the Acceptable Use provisions in Section 10 - Attempting to circumvent payment requirements - Engaging in abusive behavior toward other users or our team - Attempting to reverse engineer, hack, or compromise our systems

(b) We are required to do so by law or legal authority;

(d) Your account has been inactive for more than 24 months.

We will provide notice of termination where reasonably possible, except in cases involving immediate safety or security concerns.

13.2 Effect of Termination for Breach

If we terminate your access due to your breach of these Terms:

(a) You are not entitled to a refund of any amounts paid for Services;

(b) You will immediately lose access to all Services, including any content or data associated with your account;

13.3 Service Discontinuation

We may modify, suspend, or discontinue the Services (or any part of them), temporarily or permanently, at our discretion. Reasons may include:

Technical or operational issues
Changes in business direction
Legal or regulatory requirements
Low usage or feature performance

We will provide reasonable advance notice of permanent discontinuation where feasible. If we permanently discontinue a service you have paid for but not yet used, we will provide a pro-rata refund or credit.

13.4 Termination by You

You may stop using our Services at any time by:

(a) Deleting the Dfuse App from your devices;

(b) Ceasing to access our Website;

Once you request account deletion, we will delete your account and personal data in accordance with our Privacy Policy, typically within 30 days. Some information may be retained as required by law or for legitimate business purposes (such as financial records for tax compliance).

13.5 Effect of Termination

Upon termination for any reason:

(a) All rights granted to you under these Terms immediately cease;

(b) You must immediately stop using all Services;

(d) Sections of these Terms that by their nature should survive termination will continue to apply, including: ownership provisions, warranty disclaimers, indemnity obligations, limitations of liability, and dispute resolution terms.

13.6 No Liability

Except as otherwise stated in these Terms, Dfuse shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services, whether or not notice was provided.

14. Links to and from other apps and websites

Any links to third party surveys, content, apps or websites are provided solely for your convenience. We have not reviewed all of these third party links and do not control and are not responsible for these third party links or their content or availability. We do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party apps/websites linked to from our Services, you do so entirely at your own risk.

15. Indemnity

15.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless Dfuse, its affiliates, and its and their respective officers, directors, employees, agents, and contractors from and against any third-party claims, demands, losses, damages, costs, expenses (including reasonable attorneys' fees), or liabilities arising from or related to:

(a) Your breach of these Terms or violation of any law or regulation;

(b) Your violation of any third-party rights, including intellectual property rights, privacy rights, or proprietary rights;

(d) Any content, information, or data you submit, post, or transmit through the Services;

(e) Your negligent or willful misconduct in connection with the Services.

15.2 Limitations

You will not be required to indemnify Dfuse to the extent that any claim arises from:

(a) Our breach of these Terms;

(b) Our gross negligence or willful misconduct;

(d) Our violation of applicable laws.

15.3 Defense and Settlement

If we seek indemnification from you under this Section:

(a) We will promptly notify you of the claim;

(b) You will have the right to control the defense and settlement of the claim, provided you do so diligently and in good faith;

(d) You may not settle any claim in a manner that admits fault on our behalf or imposes obligations on us without our prior written consent;

(e) We will reasonably cooperate with you in the defense of the claim.

16. Disclaimers

The Services are provided "as is", without any conditions, warranties or other terms of any kind (other than those required by applicable law and which cannot be excluded by contract) and are used by you at your own risk. Accordingly, to the maximum extent permitted by law, we provide you with the Services on the basis that we exclude all representations, warranties, conditions and other terms which, but for these terms, might have effect in relation to the Services.

17. Limitations and exclusions of liability

Nothing in these terms shall exclude or limit your liability or our liability for death or personal injury caused by negligence; for fraud or fraudulent misrepresentation; or under any indemnity you have agreed to provide in these terms. Subject to this, we shall not be liable in contract, tort (including, without limitation, negligence), for pre-contract or other representations, or otherwise arising out of or in connection with these terms for:

(a) any economic losses (including, without limitation, loss of revenues, profits, contracts, data, business, anticipated savings or cost of substitute services);

(b) any loss of goodwill or reputation; or

(d) in any case, whether or not such losses were within either of our contemplations at the date of acceptance of these terms.

Subject to the above, our aggregate liability to you in relation to all events or series of connected events occurring under these terms (and whether the liability arises because of breach of contract, negligence or for any other reason) shall be limited to the total amount you have paid for the Services in the six month period immediately preceding the date of the first event allegedly giving rise to the liability.

Nothing in these terms excludes any statutory rights which may apply to your use of the Services which cannot be excluded, restricted or modified by contract.

18. Provisions applicable to all dispute resolution

The following provisions are applicable to the resolution of all disputes between you and Dfuse ("Disputes"), to the fullest extent allowed by applicable law, regardless of whether brought in arbitration, court, or any other formal dispute resolution proceeding:

18.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, the party asserting a Dispute must first send a written Notice of Dispute to the other party and attempt to resolve the matter informally.

A Notice of Dispute must include:

(a) The name and preferred contact information of the person bringing the Dispute;

(b) A detailed description of the nature and basis of the Dispute;

(d) Any supporting documentation.

Send your Notice of Dispute to: info@dfuse-ai.com

After receiving a Notice of Dispute, the parties agree to make good faith efforts to resolve the Dispute informally for at least 30 days before initiating formal proceedings.

18.2 Time Limitation

Any Dispute must be brought within two (2) years after the basis for the Dispute became known or reasonably should have become known to the party asserting the Dispute.

This limitation period is suspended during the informal resolution period described in Section 18.1 (beginning when a Notice of Dispute is received and ending 30 days later or when either party declares in writing that informal resolution has failed, whichever comes first).

After the applicable limitation period expires, any Dispute is permanently barred.

18.3 Statute of Limitations Savings Clause

If any applicable law provides a longer statute of limitations than specified in Section 18.2, that longer period shall apply.

18.4 No Class or Representative Actions

TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, YOU AND DFUSE AGREE THAT EACH MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, REPRESENTATIVE PROCEEDING, OR COLLECTIVE ACTION.

This means:

(a) Neither you nor Dfuse may bring a claim as a class representative or participate as a class member in a class action or representative proceeding;

(b) An arbitrator or court may not consolidate multiple parties' claims or preside over any form of representative or class proceeding;

(c) If any court or arbitrator determines that any part of this class action waiver is unenforceable, then the entire dispute resolution provision (including arbitration, if applicable) shall be null and void.

18.5 No Consolidation

You and Dfuse acknowledge and agree that, to the fullest extent permitted by law, we are each waiving the right to participate in a consolidated proceeding with other users or parties.

18.6 Waiver of Jury Trial

IF YOU DO NOT AGREE TO THESE DISPUTE RESOLUTION TERMS, INCLUDING THE CLASS ACTION WAIVER AND JURY TRIAL WAIVER, DO NOT ACCESS OR USE OUR SERVICES.

TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, YOU AND DFUSE UNCONDITIONALLY WAIVE ANY RESPECTIVE RIGHTS TO A JURY TRIAL IN CONNECTION WITH ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.

19. General

19.1 Governing Law

These Terms and the relationship between you and Dfuse shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

19.2 Jurisdiction and Venue

Subject to the dispute resolution provisions in Section 18, both you and Dfuse agree to submit to the exclusive jurisdiction of the state and federal courts located in Fairfax County, Virginia for resolution of any disputes arising out of or relating to these Terms or the Services.

Notwithstanding the foregoing, Dfuse may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

19.3 Service Available in United States Only

Our Services are intended for use by individuals located in the United States only. We make no representation that our Services are appropriate or available for use in other locations. If you access our Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

19.4 Force Majeure

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by any act or event beyond our reasonable control ("Force Majeure Event"), including:

(a) Natural disasters (floods, earthquakes, storms);

(b) War, terrorism, riots, or civil unrest;

(d) Failure of public or private telecommunications networks;

(e) Power outages;

(f) Pandemics or epidemics;

(g) Acts of God.

If a Force Majeure Event occurs:

(a) Our obligations under these Terms shall be suspended for the duration of the event; and

(b) We will use reasonable efforts to find a solution by which our obligations may be performed despite the Force Majeure Event.

19.5 Entire Agreement

These Terms, together with our Privacy Policy and any Additional Terms for specific features, constitute the entire agreement between you and Dfuse regarding your use of the Services and supersede all prior agreements, understandings, and communications, whether written or oral.

19.6 Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent. Any attempted transfer or assignment without consent is void.

We may transfer or assign our rights and obligations under these Terms to another organization (such as in connection with a merger, acquisition, or sale of assets) without your consent, provided that such transfer does not materially diminish your rights under these Terms.

19.7 No Waiver

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Dfuse.

19.8 Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent possible to reflect the parties' intent, and the remaining provisions shall remain in full force and effect.

19.9 No Third-Party Beneficiaries

These Terms are for the benefit of, and may be enforced only by, you and Dfuse (and our respective successors and permitted assigns). No other person or entity shall have any rights under these Terms.

19.10 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

19.11 Language

These Terms are drafted in English. If these Terms are translated into any other language, the English version shall prevail in the event of any conflict or ambiguity.

19.12 Contact Information

Questions, comments, concerns, or requests regarding these Terms should be directed to:

Dfuse, Inc.

Email: info@dfuse-ai.com